Good to know: If you cancel in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date. If you have an installment plan The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill.Nov 13, 2022 · Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ... When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only. To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account. We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ...Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed.Jan 10, 2023 · Charges on your bill. Here’s why your first bill can be higher than average: It has one-time activation fees and equipment charges. We bill you for your first full month of service in advance. If you start service in the middle of a bill period, you’ll have charges for the days you used the service. If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward.We want to keep your info safe. We haven't noticed any activity in a while. We're redirecting you for your security. OK, got it!Aug 31, 2023 · Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details. 2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS. 3. Enter the amount, date, and payment method. 4. Follow the steps for your payment method. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay. Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ...Yes your bill will be adjusted. Here is why it doesn't show correctly. The bill posted online closed on May 16, before you mailed your payment. What you are seeing is the bill as it was printed and sent to you. AT&T can't just change the bill after the fact because you've already made a payment.Jun 12, 2023 · Only available when signed in to myAT&T account: Checking or savings accounts. AT&T promotional gift cards. BitPay. Mastercard® Click to Pay. FYI: Online payments usually post to your account within minutes, but they can take up to 24 hours to complete. WATCH AND LEARN. Check online. Go to Profile and select Billing & payment options. Under Payment options, select Manage payment activity & options to see your scheduled and recent payments. Press *225# ( *BAL# ), or *725# ( *SAL#) for Spanish, from your AT&T wireless phone to get a text with your last payment details. Sign in to check your payment history.Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresBilling mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract.Any advice on next steps or any solutions other members have discovered would be helpful as well. --- Summary Performed AT&T NEXT upgrade at my local Best Buy; Shipped old phone back to AT&T using box and prepaid label provided by Best Buy; 4 months later, $259.99 charge appears on my bill for unreturned equipmentAtt next up over 18 months equates to 90 dollars. ATT would waive the remaining bill 1200/2=600. If I take into account the next up fee over 18 months then att would basically just be waiving 510. I think ill just pay off the phone (s) at the 24 month mark.To remove the feature: Go to your myAT&T account overview by signing in at https://www.att.com . Scroll to 'My devices', choose the line with the add-on you want to manage, and select 'Manage add-ons'. Select the add-on you want to change or remove from 'My add-ons'. Follow the prompts to update or remove your add-on.Understand your bill. Your AT&T bill includes your most recent charges, current total, and any changes. Bill changes happen for several reasons, including plan updates, new devices, promo expirations, credits, and more. Learn about your first wireless bill. Get details on partial month charges. Nov 14, 2020 · There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ... Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ...Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans. When it comes to the PHONE and NXTGENPHONE configurations, they both allow you to access the data network. PHONE is dedicated to handle 4G HSPA+ and LTE speeds which should be the default APN for 4G/4G LTE smartphones. The NXTGENPHONE setting also supports 4G LTE data. There aren’t huge differences in these APNS and are provisioned to support ...Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans. Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans.Non-return charges of up to $850 may be added to your wireless bill for failure to return your defective or damaged device. Once your claim is approved, you can receive your replacement device as soon as the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next day delivery. Other Coverage Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ... Jan 10, 2023 · Charges on your bill. Here’s why your first bill can be higher than average: It has one-time activation fees and equipment charges. We bill you for your first full month of service in advance. If you start service in the middle of a bill period, you’ll have charges for the days you used the service. Login to the My ATT app on mobile. View the bill (not the PDF). Select your line/device. Select Manage the installment. The $5 Next up charge (and installment) should be listed in blue. Blue is a link. Click on it. The option to 'learn or cancel' Next up should be there. 0.Managing options like device protection or international plans is easy with myAT&T. Here's how: Go to your myAT&T account overview. Sign in, if asked. Scroll to My devices, choose the line you want to manage, and select Manage add-ons. Select the add-on you want to change or remove from My add-ons. Follow the prompts to update your add-on.If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward.Total Money Lost on Early Upgrade: You will lose your trade-in credits from the previous phone = $400. You will lose your AT&T Next Up fee for 18 months ($6 x 18 months) = $108. Total loss ($400 + $108) = $508. Therefore, AT&T Next Up is not an attractive value deal for those who want to save money.Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill. Yes your bill will be adjusted. Here is why it doesn't show correctly. The bill posted online closed on May 16, before you mailed your payment. What you are seeing is the bill as it was printed and sent to you. AT&T can't just change the bill after the fact because you've already made a payment.Jan 28, 2022 · Needless to say, the difference is quite a bit. Normally, an iPhone 12 in good condition would fetch you $380 in trade-in credit with AT&T. With a crack, however, the trade-in value plummets in half to $190. In contrast, GadgetGone would offer $300 for the same cracked iPhone 11 (or $511 in good condition). When making a payment arrangement, you commit to pay with the selected payment method on the chosen date. Payments start to process at 12 a.m. ET on the scheduled payment date. Payment arrangements, or payments scheduled to post after your original bill due date, can’t be changed or canceled. If you use AutoPay, be sure to pause it for the ...The iPhone 13 Pro Max provides new and improved specs and features. AT&T is offering even more value for Next Up customers upgrading to the newest smartphones! Beginning 9/17, for a limited time, the iPhone 13 Pro and Pro Max will be available for up to $500 Off! $500 in bill credits ( $13.89/month over 36 months )Need your AT&T bill explained? Learn how to understand recent changes to your bill amount. Get help with paying bills, online payments, and AutoPay. Sep 3, 2019 · The AT&T Next Up plan promises to make this dream a reality. What Is AT&T Next Up? AT&T Next Up lets you upgrade to the newest device, so long as you've paid off 50% of your current phone, for only five dollars more. Mar 24, 2023 · A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge. See full list on whistleout.com Here’s how: Go to your myAT&T bill. Sign in, if asked. Look for and select See what changed. You’ll only see this if your bill went up or down $5 or more. (You can also find this in your bill history) Expand or collapse each line to see the changes.Sign in, if asked. Select the account you want to sign up for AutoPay, if you have multiple accounts. Toggle AutoPay On. Follow the prompts to finish signing up. Repeat these steps for each account you want to pay automatically. Good to know: AutoPay methods using a credit card will have an earlier draft date. AutoPay using a debit card or bank ...I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ...Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.Jan 28, 2022 · Needless to say, the difference is quite a bit. Normally, an iPhone 12 in good condition would fetch you $380 in trade-in credit with AT&T. With a crack, however, the trade-in value plummets in half to $190. In contrast, GadgetGone would offer $300 for the same cracked iPhone 11 (or $511 in good condition). AT&T Wireless. You can make donations and purchase content, goods, and services from AT&T and other companies by applying charges directly to your wireless account. We’ll send you a text message with the purchase info when you make a mobile purchase or donation. These charges appear in separate sections of your bill.These are the charges for the days from the start of your service to the beginning of your first full bill period. Learn more about partial-month charges. To help you understand your first and second wireless bills, a personalized video will walk you through charges and fees. We might also send you a video to explain any changes you make to ...AT&T ActiveArmorSM advanced mobile security2. includes spam call blocking, public Wi-Fi protection, identity monitoring & more. 50GB of mobile hotspot data per line4. Up to 4K UHD Streaming5. Unlimited talk, text & high-speed data in 19 Latin American countries at no extra cost6.We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ...Instead of paying full price up front for a new phone, you can choose to pay with low monthly installment plan payments. You’ll get the latest phone for as low as $0 down with no interest or finance fees.Only available when signed in to myAT&T account: Checking or savings accounts. AT&T promotional gift cards. BitPay. Mastercard® Click to Pay. FYI: Online payments usually post to your account within minutes, but they can take up to 24 hours to complete. WATCH AND LEARN.Nov 14, 2020 · There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ... Sep 4, 2023 · Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ... Aug 31, 2023 · Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details. AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ...Go paperless. Go to paperless billing. Sign in, if asked. Select the account you want to sign up for paperless billing, if you have more than one. Confirm your info and turn paperless billing On or Off. Follow the prompts to sign up for, or cancel, paperless billing. Check your email inbox to verify your email address and finish signing up.Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.I never signed up for Next Up but found it has been on bill for months. Started after a new phone was purchased in a At&T store. Was going to pay cash for the phone but representative told me I...We haven't noticed any activity in a while. We're redirecting you for your security. The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more. If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward. Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill.These are the charges for the days from the start of your service to the beginning of your first full bill period. Learn more about partial-month charges. To help you understand your first and second wireless bills, a personalized video will walk you through charges and fees. We might also send you a video to explain any changes you make to ...View your AT&T bill Learn how to access your current bill and account balance or review past bills. ACCOUNT MANAGEMENT Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in.Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill .Non-return charges of up to $850 may be added to your wireless bill for failure to return your defective or damaged device. Once your claim is approved, you can receive your replacement device as soon as the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next day delivery. Other CoverageOct 9, 2022 · Next up is not an add on. It's part of your installment. Login to the My ATT app on mobile. View the bill (not the PDF). Select your line/device. Select Manage the installment. The $5 Next up charge (and installment) should be listed in blue. Blue is a link. Click on it. The option to 'learn or cancel' Next up should be there. Official Solution formerlyknownas +79 more ACE - Sage • 109.7K Messages 3 years ago Authorized retailers will often automatically pad their stats by adding insurance and next up. The $5 fee allows you to upgrade when you have paid 50% of your phone off (15 months) .With this in mind, it's never a bad idea to track and manage your data usage . Under the "My wireless devices" tab in the app's main overview screen, you'll see the data usage for your current billing cycle for all the lines on your account. Select "Manage device" and you'll find options to toggle data on/off, and, if applicable, toggle Stream ...Nov 7, 2013 · At sign up, a Next customer can buy a new device without having to pay activation fee or the $36 upgrade fee associated a standard upgrade. There's no financing fee either, and Next participants ... Mar 24, 2023 · A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge. Combine charges for many AT&T accounts into a single invoice with Convergent Bill. Or create multiple convergent bills. With one invoice, you make just one payment! You decide which accounts to include in your bill – click for more information about AT&T Convergent Bill. Next is AT&T's early upgrade program. It lets customers purchase newer smartphones and tablets without having to wait until they're eligible for an upgrade or having to pay an early upgrade fee ...Dial *PAY on your AT&T phone (Spanish speakers should dial *PAGAR). Press 1 to pay with your bank account or press 2 to pay with your card. Follow the automated prompts to enter the required information. You will get a confirmation number once the payment has been made. You can also pay your AT&T bill through text message by signing up for TXT ...Jan 28, 2022 · Needless to say, the difference is quite a bit. Normally, an iPhone 12 in good condition would fetch you $380 in trade-in credit with AT&T. With a crack, however, the trade-in value plummets in half to $190. In contrast, GadgetGone would offer $300 for the same cracked iPhone 11 (or $511 in good condition). The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.Dec 19, 2020 · AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ... Monthly installment charge bill credit: For certain device offers, bill credits will be applied to your bill in equal amounts towards the device installment charge over the entire agreement term, typically 30 or 36 months. Subject to the specific terms of the offer, the minimum requirements are that: Your services must remain active and in good ...Aug 16, 2022 · Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there. When it comes to the PHONE and NXTGENPHONE configurations, they both allow you to access the data network. PHONE is dedicated to handle 4G HSPA+ and LTE speeds which should be the default APN for 4G/4G LTE smartphones. The NXTGENPHONE setting also supports 4G LTE data. There aren’t huge differences in these APNS and are provisioned to support ...There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.Next is AT&T's early upgrade program. It lets customers purchase newer smartphones and tablets without having to wait until they're eligible for an upgrade or having to pay an early upgrade fee ...Only available when signed in to myAT&T account: Checking or savings accounts. AT&T promotional gift cards. BitPay. Mastercard® Click to Pay. FYI: Online payments usually post to your account within minutes, but they can take up to 24 hours to complete. WATCH AND LEARN.Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ...AT&T is increasing the prices on some of its legacy plans for the first time in years. According to a new report from Bloomber g, the pricing for single-line individual plans will increase by $6 ...
Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.. Verlegeprofile
Dial *PAY on your AT&T phone (Spanish speakers should dial *PAGAR). Press 1 to pay with your bank account or press 2 to pay with your card. Follow the automated prompts to enter the required information. You will get a confirmation number once the payment has been made. You can also pay your AT&T bill through text message by signing up for TXT ...Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.Do more with myAT&T. View and pay your AT&T bills online, manage multiple accounts, and upgrade your AT&T Wireless, Internet, and home phone services. Non-return charges of up to $850 may be added to your wireless bill for failure to return your defective or damaged device. Once your claim is approved, you can receive your replacement device as soon as the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next day delivery. Other Coverage Next Up upgrade feature. To get all credits, the discounted device must remain on installment agreement with eligible service for entire installment term. If you upgrade or pay up/off the installment agreement early, your credits may cease. See additional terms. Qualifying Installment Plan: After you pay your device in full, you can upgrade (no need to turn in your old device). Pay off your phone in 36 months. Low monthly payments. $0 down*, 0% interest. *Requires well-qualified & eligible svc. $0 down for well-qual. customers only. Tax due at sale. Limits and restrictions apply. See store for details.Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill .Sep 16, 2015 · Billing mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract. Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.Aug 31, 2023 · Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details. AT&T’s Next Up installment program is a way to fast-track your phone upgrades for $5/month. Once you pay off 50% of your current smartphone, you can trade it in and upgrade to a newer model. You won’t have to worry about any remaining payments on your previous phone—those become completely erased when you upgrade to your new device.Jun 14, 2021 · I'd like to remove AT&T next up from my bill. How do I go about this? Sue When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only.We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ...Dec 19, 2020 · AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ... Needless to say, the difference is quite a bit. Normally, an iPhone 12 in good condition would fetch you $380 in trade-in credit with AT&T. With a crack, however, the trade-in value plummets in half to $190. In contrast, GadgetGone would offer $300 for the same cracked iPhone 11 (or $511 in good condition).I'd like to remove AT&T next up from my bill. How do I go about this? Sue. ... Need help understanding your bill? Get help now. S. Sbehm. New Member ....